Privacy Policy

The data controller is SIA "Riga Soft Systems", registration number 40203745105, with its registered office at Zīlānu iela 4 - 7, Jēkabpils, LV-5202, Latvia.

Email: hello@rigasoftsystems.lv

We may collect and process the following categories of data:

• Contact data — name, email address, phone number, company name, submitted via our contact form or email.
• Project data — content, files, credentials and any other materials you share with us in order to deliver the agreed services.
• Billing data — invoicing details, IBAN, VAT information where applicable.
• Technical data — IP address, browser, device and usage data collected automatically via cookies and similar technologies (see our Cookies Policy).

• To respond to enquiries and prepare quotations.
• To enter into and perform service agreements.
• To issue invoices and comply with accounting obligations.
• To maintain and improve the security and performance of our website.
• To comply with applicable laws of the Republic of Latvia.

We process personal data on the following lawful bases under GDPR:

• Contract — to provide the services you request.
• Legal obligation — to comply with accounting, tax and other statutory requirements.
• Legitimate interest — to operate, secure and improve our website and services.
• Consent — for non-essential cookies and direct marketing, where applicable.

We do not sell personal data. We may share it with vetted service providers (hosting, email, accounting, payments) strictly to deliver our services, and with public authorities where required by law. All processors are bound by appropriate data processing agreements.

We retain personal data only for as long as necessary to fulfil the purposes set out above, or for the periods required by law (for example, accounting records are kept for at least 5 years in accordance with Latvian law).

Under GDPR you have the right to:

• Access your personal data and obtain a copy.
• Request rectification of inaccurate or incomplete data.
• Request erasure of your data where applicable.
• Restrict or object to processing.
• Data portability where applicable.
• Lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija).

To exercise any of these rights, please contact us at hello@rigasoftsystems.lv.

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. No method of transmission over the Internet is fully secure, however, so absolute security cannot be guaranteed.

For any privacy-related questions, please contact us at hello@rigasoftsystems.lv or by post at the registered office address listed above.